Municipality of Anchorage

Buyer seeks a comprehensive waste management billing software system for its Solid Waste Services department. The system will manage customer accounts, billing, payments, refuse truck collection activity, and disposal site operations. It will consolidate current scale, billing, and routing software into one operating system for both Refuse Collection and Disposal utilities. The buyer requires a cloud-based solution that integrates with existing municipal systems and meets security requirements.

• 10/4/2024 - Questions Due
• 10/15/2024 - Proposal Due Date

• Implement comprehensive software for Refuse Collections and Disposal utilities
• Migrate existing records from current systems
• Design cloud-based system with improved functionality
• Integrate with Municipality of Anchorage systems
• Develop customer portal for service requests and payments
• Provide routing and service documentation for refuse collection
• Generate invoices and manage billing for customers
• Integrate with existing scale systems
• Interface with SAP ERP system
• Provide administrator and end-user training