Sacramento Regional Transit District

The buyer is seeking a cloud-hosted ADA Paratransit Scheduling, Dispatch, and Eligibility Software as a Service. The solution must include customer-facing interfaces, dispatcher dashboards, and mobile applications for operators. The buyer requires comprehensive training, ongoing support, and data security measures. The software should facilitate scheduling, dispatch, fleet management, and eligibility determination for the buyer's paratransit service.

• 8/23/2024 - Deadline for Receipt of Questions
• 9/2/2024 - Deadline for Issuance of Addenda and Responses to Questions
• 9/6/2024 - Proposal Due Date

• Minimum of 5 years' experience providing similar software platform to public agencies
• Provide a minimum of three active/current transit agency references

• Provide cloud-hosted ADA Paratransit Scheduling, Dispatch and Eligibility Software
• Implement customer/rider-facing interface for trip booking and management
• Develop dispatcher-facing dashboard for real-time monitoring and analytics
• Create mobile application for vehicle operators
• Deliver comprehensive training program for SacRT staff
• Provide ongoing system support and maintenance
• Integrate paratransit eligibility software with scheduling and dispatch platform
• Ensure data security and compliance with privacy regulations
• Generate customizable reports and analytics for service performance
• Facilitate data migration and system implementation