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Information Technology Managed Services
7/22/2024
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Livermore, California
Livermore Area Recreation and Park District
The buyer is seeking comprehensive information technology managed services. The contractor will provide support for hardware, network, software, technical support, back-ups, remote access, on-site support, email maintenance and security, inventory management, cybersecurity, and disaster recovery. The services will cover multiple locations and include approximately 160 year-round employees. The contract term is for two years with possible extensions.
- 7/8/2024 - Site Walk-Through (Non-Mandatory)
- 7/10/2024 - Deadline for Submittal of Questions
- 7/12/2024 - Staff Responses to Questions
- 7/22/2024 - Proposal Due Date
- 8/6/2024 - Interviews for Finalists
- 8/9/2024 - Notice of Intent to Award
Refer to RFP
- Conduct initial assessment of IT infrastructure and equipment
- Implement and maintain cybersecurity measures
- Provide desktop application and technical support
- Manage and maintain IT infrastructure
- Administer network and server systems
- Perform data backups and disaster recovery
- Offer remote and on-site technical support
- Monitor and document system performance
- Assist with strategic IT planning
- Provide end-user training on various technologies
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